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Our Offices Have Temporarily Restricted In-Person Visits

We have implemented our public health protocols in response to the Coronavirus (COVID-19). To protect the health of our members, our offices have temporarily restricted in-office visits.

For assistance, please contact Member Services at 1-888-657-4170 (TTY: 711).

We are available Monday through Sunday from 8:00am - 8:00pm EST. During certain times of the year we may use alternative technologies to answer your call on weekends and Federal holidays.


Community Outreach Office - Hernando
Serving Citrus, Hernando and Pasco county
2713 Forest Road
Spring Hill, FL 34606

Phone: 352-835-7163
Fax: 352-835-7168

Community Outreach Office - Marion
Serving Lake, Marion and Sumter county
17820 SE 109th Ave, Ste 103
Summerfield, FL 34491
Phone: 833-902-2282
Fax: 352-835-7169

Home Office
1244 Mariner Boulevard
Spring Hill, FL 34609
Phone: 352-835-7151
Fax: 352-835-7169

  • Customer Service: 1-888-657-4170
  • TTY/TDD users should call 711
  • Monday through Sunday 8 a.m. to 8 p.m.
For information or questions, Member Services can be reached via email at MemberAdvocate@ulthp.com


Provider Claims Submissions
  • EDI: For faster payment, we accept claims electronically through Change Healthcare (877-363-3666). Our ID# is 77022.
  • Paper Claims: We only accept CMS 1500 “red form” for claims and encounters (no handwritten or replicated forms please). Send paper claims to:

    Ultimate Health Plans
    P.O. Box 3146
    Scranton, PA 18505
    Or Fax to: 855-895-4743
This page was last modified: 3/12/2021 1:35:07 PM

Ultimate Health Plans is an HMO plan with a Medicare contract. Enrollment in Ultimate Health Plans depends on contract renewal. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. Ultimate Health Plans does not collect any member information through this website.


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