***COVID-19*** There is an Emergency Declaration in place for
the State of Florida and Nationally. We are here for you. Please click here
to learn how Ultimate Health Plans provides benefits during an Emergency.
Recently, Ultimate Health Plans’ Pharmacy Benefit Manager (PBM), CastiaRx, was acquired by OptumRx. As
part of this change, beginning June 1, 2020, OptumRx will manage your pharmacy benefits. Our Pharmacy
Help Desk phone number and your pharmacy benefits will stay the same. The pharmacy you use to fill your
home delivery medications will change to OptumRx.
To learn more, please review our Frequently Asked Questions about transitioning to OptumRx by
You must register on or after June 1, 2020 for Home Delivery of your prescriptions, even if you already
receive your prescriptions at home. To register,
You may also register online at optumrx.com or by phone by calling our Pharmacy Help Desk at
1-800-311-7517 (TTY: 711), 24 hours a day, 7 days a week.
Thank you for choosing Ultimate Health Plans
We look forward to serving you. We want your experience with us to be great. We promise
to serve and care for you in the same way we would want our family to be treated.
Our Members are most satisfied with their Ultimate Health Plans benefits when they understand them. Please click on the links in the
menu to your left to find important information about your coverage and helpful resources. As always, please don’t hesitate to contact
us if we can be of help.