1-844-891-2121 (TTY 711)

Contact Ultimate Health Plans

For assistance, please contact Member Services at 1-888-657-4170 (TTY 711).

We are available Monday through Sunday from 8:00am - 8:00pm EST. During certain times of the year, we may use alternative technologies to answer your call on weekends and Federal holidays.

Locations

Community Outreach Office - Hernando

Serving Citrus, Hernando and Pasco county
2713 Forest Road
Spring Hill, FL 34606

Phone: 833-248-3181

Fax: 352-835-7168

Community Outreach Office - Marion

Serving Lake, Marion and Sumter county
17820 SE 109th Ave, Ste 103
Summerfield, FL 34491

Phone: 833-902-2282

Fax: 352-835-7168

Community Outreach Office - Pinellas

Serving Hillsborough and Pinellas county
4058 Tampa Rd, Unit 7
Oldsmar, FL 34677

Phone: 833-902-3097

Fax: 352-835-7168

Community Outreach Hotline – Treasure Coast

Serving Indian River and St. Lucie counties

Phone: 833-902-3096

Fax: 352-835-7168

Home Office

1244 Mariner Boulevard Spring Hill, FL 34609

Phone: 352-835-7151

Fax: 352-835-7169

For information or questions, Member Services can be reached via email at MemberAdvocate@ulthp.com

Customer Service

  • Member Services: 1-888-657-4170 (TTY 711)
  • Behavioral Health: 1-800-627-1259
  • Dental: 1-800-340-8869
  • Vision: 1-800-210-5511
  • Hearing: 1-800-313-2763
  • Pharmacy Help Desk: 1-800-311-7517

Hours

Monday-Sunday 8:00am - 8:00pm

Provider Claims Submissions

EDI: For faster payment, we accept claims electronically.

Medical Claims EDI: 77022

(through Change Healthcare: 877-363-3666)

Dental/Vision Claims Payor ID: Argus

Paper Claims: We only accept CMS 1500 "red form" for claims and encounters (no handwritten or replicated forms please). Please submit paper claims to one of the below addresses:

Medical Claims:

Ultimate Health Plans
PO Box 3340
Spring Hill, FL 34606

Dental/Vision Claims:

Attn: Argus Claims
PO Box 211276
Eagan, MN 55121

Provider Contracting Inquiries

Please contact us if you are interested in contracting with Ultimate Health Plans.

ProviderRelations@ulthp.com

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