1-844-891-2121 (TTY 711)

Contact Ultimate Health Plans

For assistance, please contact Member Services at 1-888-657-4170 (TTY 711).

We are available Monday - Friday, 8 am - 8 pm. During certain times of the year, we may use alternative technologies to answer your call on weekends and Federal holidays.

Locations

Home Office

1244 Mariner Blvd, Spring Hill, FL 34609

Phone: 352-835-7151

Fax: 352-835-7169

For information or questions, Member Services can be reached via email at MemberAdvocate@ulthp.com

Customer Service

  • Member Services: 1-888-657-4170 (TTY 711)
  • Behavioral Health: 1-800-627-1259
  • Dental: 1-800-340-8869
  • Vision: 1-800-210-5511
  • Hearing: 1-800-313-2763
  • Nurse Hotline: 1-855-238-4687 (24/7)
  • Pharmacy Help Desk: 1-800-311-7517

Hours

Monday - Friday, 8 am - 8 pm

Community Outreach Office - Hernando

Serving Citrus, Hernando, and Pasco counties
2713 Forest Rd
Spring Hill, FL 34606

Phone: 833-248-3181

Fax: 352-835-7168

Community Outreach Office - Marion

Serving Lake, Marion, and Sumter counties
17820 SE 109th Ave, Ste 103
Summerfield, FL 34491

Phone: 833-902-2282

Fax: 407-556-9376

Community Outreach Office - Pinellas

Serving Hillsborough and Pinellas counties
4058 Tampa Rd, Ste 7
Oldsmar, FL 34677

Phone: 833-902-3097

Fax: 352-835-7168

Community Outreach Office – St. Lucie

Serving Indian River and St. Lucie counties
600 N US Hwy 1, Ste A
Fort Pierce, FL 34950

Phone: 833-902-3096

Fax: 352-835-7168

Provider Claims Submissions

EDI: For faster payment, we accept claims electronically.

Medical Claims EDI: 77022

(through Change HealthCare: 877-363-3666)

Dental/Vision Claims Payor ID: Argus

Paper Claims: We only accept CMS 1500 "red form" for claims and encounters (no handwritten or replicated forms please). Please submit paper claims to one of the below addresses:

Medical Claims:

Ultimate Health Plans
PO Box 3340
Spring Hill, FL 34606

Dental/Vision Claims:

Argus (ATTN: Claims)
PO Box 211276
Eagan, MN 55121

Behavioral Health Claims:

Beacon Health Options (ATTN: Claims)
PO Box 1870
Hicksville, NY 11802

Hearing Claims:

20/20 Hearing Care Network
2900 W Cypress Creek Rd, STE 4
Ft. Lauderdale, FL 33309

Acupuncture & Chiropractic Claims:

American Specialty Health
PO Box 509002
San Diego, CA 92150

Prescription Drug Claims:

OptumRx
PO Box 650287
Dallas, TX 75265

Provider Contracting Inquiries

Please contact us if you are interested in contracting with Ultimate Health Plans.

ProviderRelations@ulthp.com

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