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For assistance, please contact Member Services at 1-888-657-4170 (TTY 711).
We are available Monday through Sunday from 8:00am - 8:00pm EST. During certain times of the year, we may use alternative technologies to answer your call on weekends and Federal holidays.
Home Office
1244 Mariner Boulevard Spring Hill, FL 34609
Phone: 352-835-7151
Fax: 352-835-7169
For information or questions, Member Services can be reached via email at MemberAdvocate@ulthp.com
Customer Service
Hours
Monday-Sunday 8:00am - 8:00pm
Community Outreach Office - Hernando
Serving Citrus, Hernando and Pasco counties
2713 Forest Road
Spring Hill, FL 34606
Phone: 833-248-3181
Fax: 352-835-7168
Community Outreach Office - Marion
Serving Lake, Marion and Sumter counties
17820 SE 109th Ave, Ste 103
Summerfield, FL 34491
Phone: 833-902-2282
Fax: 407-556-9376
Community Outreach Office - Pinellas
Serving Hillsborough and Pinellas counties
4058 Tampa Rd, Unit 7
Oldsmar, FL 34677
Phone: 833-902-3097
Fax: 352-835-7168
Community Outreach Office – Fort Pierce
Serving Indian River and St. Lucie counties
600 Suite A, US Hwy 1,
Fort Pierce, FL 34950
Phone: 833-902-3096
Fax: 352-835-7168
EDI: For faster payment, we accept claims electronically.
Medical Claims EDI: 77022
(through Zelis: 877-738-8070)
Dental/Vision Claims Payor ID: Argus
Paper Claims: We only accept CMS 1500 "red form" for claims and encounters (no handwritten or replicated forms please). Please submit paper claims to one of the below addresses:
Medical Claims:
Ultimate Health Plans
PO Box 3340
Spring Hill, FL 34606
Dental/Vision Claims:
Attn: Argus Claims
PO Box 211276
Eagan, MN 55121
Please contact us if you are interested in contracting with Ultimate Health Plans.
We’d love to hear from you!
