The Centers for Medicare and Medicaid Services (CMS) announced the Public Health Emergency declarations related to COVID-19 will end on May 11, 2023. As a result, Ultimate Health Plans has updated the COVID-19 Benefit Flexibilities. Please click here to learn more.

1-844-891-2121 (TTY 711)

Contact Us

Contact Ultimate Health Plans

For assistance, please contact Member Services at 888-657-4170 (TTY 711).

Locations

Home Office

Phone: 352-835-7151

Fax: 352-835-7169

For information or questions, Member Services can be reached via email at MemberAdvocate@ulthp.com

  • Member Services:888-657-4170 (TTY 711)
  • Behavioral Health:800-627-1259
  • Dental:800-340-8869
  • Vision:800-210-5511
  • Hearing:800-313-2763
  • Over-the-Counter:855-422-0039
  • Transportation:855-306-0700
  • 24/7 Nurse Hotline:855-238-4687
  • 24/7 Prescription Drug Services:800-311-7517

Community Outreach Office - Hernando

Serving Citrus, Hernando, and Pasco counties
2713 Forest Rd
Spring Hill, FL 34606

Phone: 833-248-3181

Fax: 352-835-7168

Community Outreach Office - Marion

Serving Lake, Marion, and Sumter counties
303 SE 17TH ST, STE 305
OCALA, FL 34471

Phone: 833-902-2282

Fax: 407-556-9376

Community Outreach Office - Pinellas

Serving Hillsborough and Pinellas counties
4058 Tampa Rd, STE 7
Oldsmar, FL 34677

Phone: 833-902-3097

Fax: 352-835-7168

Community Outreach Office – St. Lucie

Serving Indian River and St. Lucie counties
600 N US Hwy 1, STE A
Fort Pierce, FL 34950

Phone: 833-902-3096

Fax: 352-835-7168

Community Outreach Line

Serving Manatee and Sarasota counties

Phone: 888-350-0040

Fax: 352-835-7168

Community Outreach Line

Serving Orange, Osceola, and Seminole counties

Phone: 888-360-0080

Fax: 352-835-7168

Provider Claims Submissions

EDI: For faster payment, we accept claims electronically.

Medical Claims EDI: 77022

(through Change HealthCare: 877-363-3666)

Dental Claims Payor ID: Argus

Paper Claims: We only accept CMS 1500 "red form" for claims and encounters (no handwritten or replicated forms please). Please submit paper claims to one of the below addresses:

Medical Claims:

Ultimate Health Plans
PO Box 3340
Spring Hill, FL 34611

Dental Claims:

Argus (ATTN: Claims)
PO Box 211276
Eagan, MN 55121

Vision Claims:

Premier Eye Care (ATTN: Claims)
6501 Park of Commerce Blvd, First Floor
Boca Raton, FL 33487

Behavioral Health Claims:

Carelon Behavioral Health (ATTN: Claims)
PO Box 1870
Hicksville, NY 11802

Hearing Claims:

20/20 Hearing Care Network
2900 W Cypress Creek Rd, STE 4
Ft. Lauderdale, FL 33309

Acupuncture & Chiropractic Claims:

American Specialty Health
PO Box 509002
San Diego, CA 92150

Prescription Drug Claims:

OptumRx
PO Box 650287
Dallas, TX 75265

Provider Contracting Inquiries

Please contact us if you are interested in contracting with Ultimate Health Plans.

ProviderRelations@ulthp.com

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