Contact Ultimate Health Plans

Home Office

 PO Box 3459, Spring Hill, FL 34611

 Phone: 352-835-7151

 Fax: 352-835-7169

For information or questions, Member Services can be reached via email at MemberAdvocate@ulthp.com

• Member Services: 888-657-4170 (TTY 711)
• Behavioral Health: 800-627-1259
• Dental: 800-340-8869
• Vision: 800-210-5511
• Hearing: 800-313-2763
• Over-the-Counter: 855-422-0039
• Transportation: 855-306-0700
• 24/7 Nurse Hotline: 855-238-4687
• 24/7 Prescription Drug Services: 800-311-7517

Locations Speak with an Agent

Community Outreach Offices

Hernando

 Serving Citrus, Hernando, and Pasco counties
2713 Forest Rd
Spring Hill, FL 34606

 Phone: 833-248-3181

Marion

 Serving Lake, Marion, and Sumter counties
303 SE 17th St, STE 305
Ocala, FL 34471

 Phone: 833-902-2282

Community Outreach Line

 Serving Hillsborough, Pinellas and Polk counties

 Phone: 833-902-3097

St. Lucie

 Serving Indian River and St. Lucie counties
600 N US Hwy 1, STE A
Fort Pierce, FL 34950

 Phone: 833-902-3096

Community Outreach Line

 Serving Manatee and Sarasota counties

 Phone: 888-350-0040

Community Outreach Line

 Serving Orange, Osceola, and Seminole counties

 Phone: 888-360-0080

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EDI: For faster payment, we accept claims electronically.

Medical Claims EDI: 77022

(through Change HealthCare: 877-363-3666)

Paper Claims: We only accept CMS 1500 "red form" for claims and encounters (no handwritten or replicated forms please). Please submit paper claims to one of the below addresses:

Medical Claims:

Ultimate Health Plans
PO Box 3340
Spring Hill, FL 34611

Dental Claims:

FCL Dental
ATTN: Claims Department
101 Parkland Blvd, Suite 301
Sugar Land, TX 77478

Vision Claims:

ATTN: Premier Eye Care
P.O. Box 21503
Eagan, MN 55121

Behavioral Health Claims:

ATTN: Carelon Behavioral Health
PO Box 1870
Hicksville, NY 11802-1870

Acupuncture & Chiropractic Claims:

American Specialty Health Group, Inc.
Claims Department
P.O. Box 509001
San Diego, CA 92150-9001

Prescription Drug Claims:

OptumRx
PO Box 650287
Dallas, TX 75265

Please contact us if you are interested in contracting with Ultimate Health Plans.

ProviderRelations@ulthp.com