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For assistance, please contact Member Services at 1-888-657-4170 (TTY 711).
We are available Monday through Sunday from 8:00am - 8:00pm EST. During certain times of the year, we may use alternative technologies to answer your call on weekends and Federal holidays.
Community Outreach Office - Hernando
Serving Citrus, Hernando and Pasco county
2713 Forest Road
Spring Hill, FL 34606
Phone: 833-248-3181
Fax: 352-835-7168
Community Outreach Office - Marion
Serving Lake, Marion and Sumter county
17820 SE 109th Ave, Ste 103
Summerfield, FL 34491
Phone: 833-902-2282
Fax: 352-835-7168
Community Outreach Office - Pinellas
Serving Hillsborough and Pinellas county
4058 Tampa Rd, Unit 7
Oldsmar, FL 34677
Phone: 833-902-3097
Fax: 352-835-7168
Community Outreach Hotline – Treasure Coast
Serving Indian River and St. Lucie counties
Phone: 833-902-3096
Fax: 352-835-7168
Home Office
1244 Mariner Boulevard Spring Hill, FL 34609
Phone: 352-835-7151
Fax: 352-835-7169
For information or questions, Member Services can be reached via email at MemberAdvocate@ulthp.com
Customer Service
Hours
Monday-Sunday 8:00am - 8:00pm
EDI: For faster payment, we accept claims electronically.
Medical Claims EDI: 77022
(through Change Healthcare: 877-363-3666)
Dental/Vision Claims Payor ID: Argus
Paper Claims: We only accept CMS 1500 "red form" for claims and encounters (no handwritten or replicated forms please). Please submit paper claims to one of the below addresses:
Medical Claims:
Ultimate Health Plans
PO Box 3340
Spring Hill, FL 34606
Dental/Vision Claims:
Attn: Argus Claims
PO Box 211276
Eagan, MN 55121
Please contact us if you are interested in contracting with Ultimate Health Plans.
We’d love to hear from you!
