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As required under the CMS Final Rule (CMS-4201-F), effective January 1, 2024, all clinical criteria used in medical necessity and utilization management decisions must be publicly accessible. Below you’ll find the internal clinical criteria and resources used by UHP and its delegated partners.
In accordance with CMS Final Rule requirements, UHP provides public access to the clinical criteria used in our Utilization Management (UM) decision-making processes. When Medicare guidelines (e.g., NCDs, LCDs, Medicare Manuals) are not available or applicable, we utilize InterQual Criteria Access Management Co., LLC.
Our organization has access to the following InterQual criteria clinical subsets, which support evidence-based review decisions across a wide range of services and populations:
InterQual® Criteria Subsets Utilized:
Additional Clinical Reference Tools:
To view the InterQual® criteria applicable to your care, please click the link below: https://prod.ds.interqual.com/service/connect/transparency?tid=ac09c529-7150-4340-b7ad-0a57a050e17b
Any issues with InterQual link please contact: Product Support Phone number: 800-274-8374 (CRITERIA)
Ultimate Health Plan will first use Medicare criteria (NCDs, LCDs, Medicare Manuals) and InterQual® criteria to make medical necessity determinations. When no established criteria exist, UHP will use internally adopted criteria informed by external authoritative sources such as the FDA, NIH, ACR, and NCCN.
UM-037 Medical Necessity Determinations in the Absence of Established Clinical Criteria
Ultimate Health Plans delegates medical necessity utilization management decisions for vision, dental, and mental health/substance abuse services. The following delegated partners medical necessity criteria are accessible through the links below.
Behavioral Health Partner: Carelon
https://www.carelonbehavioralhealth.com/providers/resources/medical-necessity-criteria
Eye Care Partner: Premier Eye Care
https://www.premiereyecare.net/resources/
Dental Partner: FCL Dental