We look forward to serving you. We want your experience with us to be great. We promise to serve and care for you in the same way we would want our family to be treated.

What is COVID-19?

COVID-19 is a respiratory disease caused by a virus called SARS-CoV-2, belonging to a family of Corona viruses.

What are the symptoms?

The symptoms of coronavirus range from mild to severe. Most symptoms occur 2 to 14 days after the exposure. Some of the common symptoms include fever, chills, shortness of breath, new loss of taste or smell, muscle aches, sore throat, diarrhea, etc.

I may have symptoms. What do I do?

If you have been exposed or begin showing any of the above symptoms indicating a viral infection, contact your healthcare provider or health department immediately.

Protect yourself and your community.

We all have a role to play in protecting our communities and families from the spread of SARS-CoV-2 virus. You can also follow these tips to prevent infection:

  • Wash your hands thoroughly and frequently. Use soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizing rub (must contain at least 60 percent alcohol).
  • Cover your mouth when you cough or sneeze by coughing/sneezing into your elbow.
  • Promptly dispose of tissues in a wastebasket after use.
  • Clean public surfaces thoroughly.
  • Stay home when you are sick.
  • Avoid shaking hands.
  • Avoid close contact with people who are sick.
  • Get a flu vaccine.

The Centers for Medicare and Medicaid Services (CMS) announced the Public Health Emergency declarations related to the COVID-19 pandemic will end on May 11, 2023. As a result, Ultimate Health Plans has updated the COVID-19 Benefit Flexibilities in accordance with CMS guidance.

  • COVID-related testing and treatment will be eligible for copays or coinsurance based on your plan coverage.
  • Prior authorization requirements will be needed for COVID-related services based on your plan coverage.