Testing and treatment for COVID-19 provided at NO COST to you, our valued member.
COVID-19 is a respiratory disease caused by a virus called SARS-CoV-2, belonging to a family of Corona viruses.
The symptoms of coronavirus range from mild to severe. Most symptoms occur 2 to 14 days after the exposure. Some of the common symptoms include fever, chills, shortness of breath, new loss of taste or smell, muscle aches, sore throat, diarrhea, etc.
If you have been exposed or begin showing any of the above symptoms indicating a viral infection, contact your healthcare provider or health department immediately.
As a member of Ultimate Health Plans, we value your health and well-being. We want to take this opportunity to share with you how we’re here for you throughout the COVID pandemic.
Worry less with the following enhanced benefit flexibilities:
Papa connects members with Pals for companionship and assistance with everyday tasks, creating a family on-demand atmosphere. Members will receive 48 hours of services each year with Papa Pal, which includes:
Wholesome Foods Card
For members of our Advantage Care by Ultimate (HMO C-SNP), Advantage Care CHF by Ultimate (HMO C-SNP), and Advantage Care COPD by Ultimate (HMO C-SNP) plans, you’ll receive a prepaid Visa card with a monthly allowance of $25. Use the Visa card anywhere Visa is accepted to purchase healthy foods such as vegetables, fruit, bread, milk, and more. The Wholesome Foods Card cannot be used to purchase tobacco, alcohol, or other non-edible products.
As part of your Over-the-Counter (OTC) benefit, you have access to:
We all have a role to play in protecting our communities and families from the spread of SARS-CoV-2 virus. You can also follow these tips to prevent infection:
Ultimate Health Plans follows all CMS guidelines for providing benefits during disaster or public health emergency declarations.
In the event of a Presidential emergency declaration, a Presidential (major) disaster declaration, a declaration of emergency or disaster by the Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, we:
If the President has declared a major disaster or the Secretary of Health and Human Services has declared a public health emergency, we:
Depending on the situation, we may take the above steps before the impending emergency to help you prepare and ensure you have access to your medications even if the President or Secretary have not yet made a declaration.
If you need help accessing your medical benefit, please call 1-888-657-4170 (TTY 711). Our hours are Monday through Sunday from 8am to 8pm.
If you need help getting your medications, please call 1-800-311-7517 (TTY 711), 24 hours a day seven days a week.
For additional information from the Centers for Disease Control and Prevention (CDC) please visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html
We’d love to hear from you!